This policy tells you about how we use and protect your personal information.
Contents
- Scope
-
Collection
-
Marketing
-
Use
-
Our Disclosure of Your Information
-
Information You Share on Whitetail
Auction, LLC
-
Using Information from Whitetail
Auction, LLC
-
Cookies
-
No Spam, Spyware or Spoofing
-
Account Protection
-
Accessing, Reviewing and Changing
Your Personal Information
-
Security
-
Third Parties
-
General
Scope
This Privacy Policy describes how we handle your personal information for our
services on the Whitetail Auction, LLC web site. It applies generally to the
whitetailauction.com web site and content and other related websites where this
policy appears in the footer of the page. The policy that applies on any of our
domains or sub-domains is always the policy that appears in the footer of each
website.
Any subsidiaries' and joint ventures' privacy practices are similar to those
described in this Privacy Policy. Subject to the requirements of applicable
law, we strive to provide a consistent set of privacy practices throughout the
Whitetail Auction, LLC trading community. By accepting the Privacy Policy and
the Terms And Conditions Agreement in registration, you expressly consent to
our collection, storage, use and disclosure of your personal information as
described in this Privacy Policy. This Privacy Policy is effective upon
acceptance for new users and is otherwise effective on October 1, 2009.
Collection
You can browse our sites without telling us who you are or revealing any
personal information about yourself. Once you give us your personal
information, you are not anonymous to us. If you choose to provide us with
personal information, you consent to the transfer and storage of that
information on our servers located in the United States.
We may collect and store the following personal information:
- email address, physical contact
information, and (depending on the service used) sometimes financial information,
such as credit card or bank account numbers;
-
transactional information based on
your activities on the sites (such as bidding, buying, selling, item and
content you generate or that relates to your account);
-
shipping, billing and other
information you provide to purchase or ship an item;
-
community discussions, chats,
dispute resolution, correspondence through our sites, and correspondence sent
to us;
-
other information from your
interaction with our sites, services, content and advertising, including
computer and connection information, statistics on page views, traffic to and
from the sites, ad data, IP address and standard web log information;
-
additional information we ask you
to submit to authenticate yourself or if we believe you are violating site
policies (for example, we may ask you to send us an ID or bill to verify your
address, or to answer additional questions online to help verify your identity
or ownership of an item you list);
-
information from other companies,
such as demographic and navigation data; and
-
other supplemental information from
third parties (for example, if you incur a debt to Whitetail Auction, LLC, we
will generally conduct a credit check by obtaining additional information about
you from a credit bureau, as permitted by law).
Marketing
We don't sell or rent your personal information to third parties for their
marketing purposes without your explicit consent. We may combine your
information with information we collect from other companies and use it to
improve and personalize our services, content and advertising.
Use
Our primary purpose in collecting personal information is to provide you with a
safe, smooth, efficient, and customized experience. You agree that we may use
your personal information to:
- provide the services and customer
support you request;
-
resolve disputes, collect fees, and
troubleshoot problems;
-
prevent potentially prohibited or
illegal activities, and enforce our User Agreement;
-
customize, measure and improve our
services, content and advertising;
-
tell you about our services and
those of our corporate family, targeted marketing, service updates, and
promotional offers based on your communication preferences; and
-
compare information for accuracy,
and verify it with third parties.
Our Disclosure of Your Information
We may disclose personal information to respond to legal requirements, enforce
our policies, respond to claims that a listing or other content violates the
rights of others, or protect anyone's rights, property, or safety. Such
information will be disclosed in accordance with applicable laws and
regulations.
We may also share your personal information with:
- Members of the Whitetail Auction,
LLC corporate family  that provide joint content and services (like
registration, transactions and customer support), to help detect and prevent
potentially illegal acts and violations of our policies, and to guide decisions
about their products, services and communications. Members of our corporate
family will use this information to send you marketing communications only if
you've requested their services.
-
Service providers under contract
who help with our business operations (such as fraud investigations, bill
collection, affiliate and rewards programs and co-branded credit cards).
-
Other third parties to whom you
explicitly ask us to send your information (or about whom you are otherwise
explicitly notified and consent to when using a specific service).
-
Law enforcement or other
governmental officials, in response to a verified request relating to a
criminal investigation or alleged illegal activity. In such events, we will
disclose information relevant to the investigation, such as name, city, state,
zip code, telephone number, email address, User ID history, IP address, fraud
complaints, and bidding and listing history.
-
Other business entities, should we
plan to merge with or be acquired by that business entity. (Should such a
combination occur, we will require that the new combined entity follow this
privacy policy with respect to your personal information. If your personal
information will be used contrary to this policy, you will receive prior
notice.)
Without limiting the above, in an effort to respect your privacy and our
ability to keep the community free from bad actors, we will not otherwise
disclose your personal information to law enforcement, other government
officials, or other third parties without a subpoena, court order or
substantially similar legal procedure, except when we believe in good faith
that the disclosure of information is necessary to prevent imminent physical
harm or financial loss or to report suspected illegal activity.
Information You Share on Whitetail Auction, LLC
Your User ID is displayed throughout Whitetail Auction, LLC (and so available
to the public), and is connected to all of your Whitetail Auction, LLC
activity. Other people can see your bids, purchases, items for sale,
storefronts, feedback, ratings and associated comments. Notices sent to other
community members about suspicious activity and policy violations on our sites
refer to User IDs and specific items. So if you associate your name with your
User ID, the people to whom you have revealed your name will be able to
personally identify your Whitetail Auction, LLC activities.
If you access our sites from a shared computer or a computer in an internet
café, certain information about you, such as your User ID, activity or
reminders from Whitetail Auction, LLC, may also be visible to other individuals
who use the computer after you.
Using Information from
Whitetail Auction, LLC
Whitetail Auction, LLC enables you to share personal and financial information
to complete transactions. We encourage you to disclose your privacy practices
and respect the privacy of other users. We cannot guarantee the privacy or
security of your information and therefore we encourage you to evaluate the
privacy and security policies of your trading partner before entering into a transaction
and choosing to share your information. To help protect your privacy, we allow
only limited access to other users' contact, shipping and financial information
to facilitate your transactions. When users are involved in a transaction, they
may have access to each other's name, User ID, email address and other contact
and shipping information. In all cases, you must give other users a chance to
remove themselves from your database and a chance to review what information
you have collected about them.
You agree to use user information only for:
- Whitetail Auction, LLC
transaction-related purposes that are not unsolicited commercial messages;
-
using services offered through
Whitetail Auction, LLC (such as escrow, shipping, and fraud complaints), or
-
other purposes that a user
expressly chooses.
Cookies
We use "cookies" (small files placed on your hard drive) on certain
of our pages to help analyze our web page flow; customize our services, content
and advertising; measure promotional effectiveness, and promote trust and
safety.
A few important things you should know about cookies are that:
- We offer certain features that are
available only through the use of cookies.
-
We use cookies to help identify you
and maintain your signed-in status.
-
Most cookies are "session
cookies," meaning that they are automatically deleted from your hard drive
at the end of a session.
-
You are always free to decline our
cookies if your browser permits, although doing so may interfere with your use
of some of our sites or services.
-
You may encounter cookies from
third parties on certain pages of the sites that we do not control. (For
example, if you view a web page created by another user, there may be a cookie
placed by that web page.)
No Spam, Spyware or Spoofing
We and our users do not tolerate spam. Make sure to set your Whitetail Auction,
LLC communication preferences so we communicate to you as you prefer. You are
not licensed to add other Whitetail Auction, LLC users, even a user who has
purchased an item from you, to your mailing list (email or physical mail)
without their express consent. To report Whitetail Auction, LLC related spam or
spoof emails to Whitetail Auction, LLC, please forward the email to
customer_support@whitetailauction.com. You may not use our communication tools
to send spam or otherwise send content that would violate our Terms and
Conditions Agreement.
Account Protection
Your password is the key to your account. Use unique numbers, letters and
special characters, and do not disclose your Whitetail Auction, LLC password to
anyone. If you do share your password or your personal information with others,
remember that you are responsible for all actions taken in the name of your
account. If you lose control of your password, you may lose substantial control
over your personal information and may be subject to legally binding actions
taken on your behalf. Therefore, if your password has been compromised for any
reason, you should immediately notify Whitetail Auction, LLC and change your
password.
Accessing, Reviewing and
Changing Your Personal Information
You can see, review and change most of your personal information by signing on
to Whitetail Auction, LLC. Generally, we will not manually modify your personal
information because it is very difficult to verify your identity remotely. You
must promptly update your personal information if it changes or is inaccurate.
Once you make a public posting, you may not be able to change or remove it.
Upon your request, we will close your account and remove your personal
information from view as soon as reasonably possible, based on your account
activity and in accordance with applicable law. We do retain personal
information from closed accounts to comply with law, prevent fraud, collect any
fees owed, resolve disputes, troubleshoot problems, assist with any
investigations, enforce our Whitetail Auction, LLC Terms and Conditions
Agreement, and take other actions otherwise permitted by law.
Security
Your information is stored on our servers located in the United States.
We treat data as an asset that must be protected and use lots of tools
(encryption, passwords, physical security, etc.) to protect your personal
information against unauthorized access and disclosure. However, as you
probably know, third parties may unlawfully intercept or access transmissions
or private communications, and other users may abuse or misuse your personal
information that they collect from the site. Therefore, although we work very
hard to protect your privacy, we do not promise, and you should not expect,
that your personal information or private communications will always remain
private.
Third Parties
Except as otherwise expressly included in this Privacy Policy, this document
addresses only the use and disclosure of information we collect from you. If
you disclose your information to others, whether they are bidders, buyers or
sellers on our sites or other sites throughout the internet, different rules
may apply to their use or disclosure of the information you disclose to them.
Whitetail Auction, LLC does not control the privacy policies of third parties,
and you are subject to the privacy policies of those third parties where
applicable. We encourage you to ask questions before you disclose your personal
information to others.
General
We may amend this Privacy Policy at any time by posting the amended terms on
this site. All amended terms automatically take effect 30 days after they are
initially posted on the site. In addition, we will notify you through the
Whitetail Auction, LLC Members Area. If your questions are not answered online,
you may write to us at: Whitetail Auction, LLC Po Box 3622, Bryan, Texas 77805-3622 or
using the Contact Us form.
